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Frequently Asked Questions

Your questions answered

We’ve put together some commonly asked questions to give you more information about GRABCHOICE and the services we offer.

You can find common questions about placing order, shipping, payment method, etc.

If you have a question that you can’t find the answer to, please use the contact us page.


NOTE: Clicking on the question will reveal the answer.

Thank You for showing interest in our product.

Requirements for Custom made products are different for every product. You will find "Fields" to add your desired Name/Photo/Text just above the "Add To Card" button.

You can simply place your order and send us the Name/Photo/Text through WhatsApp/Email.

WhatsApp Number: (+91) 888 9999 447

Email: orders.grabchoice@gmail.com

Yes, it is important to register and create your account before placing your order. This also allows you to keep track of your order history. 

Creating your account is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.

Once you have registered with us, you can sign in using your user name and password. We'll provide you with an address book and a reminder section, to store your recipients details.


We use 100% Trusted and Secure online payment gateways.

Sorry, COD is not available as we deals in Gifting/Custom made products.

But you can made payment via UPI, Bharat QR, All major debit and credit cards, 50+ Netbanking Options and Mobile Wallets.

Your transactions are completely secured and encrypted.

For more Information Click Here. 


There's almost nowhere we can't reach!

We provide several delivery options depending on the location and the gift item. We ship our products through premier courier partners like DHL Express, Blue Dart, Xpressbees, Delhivery, Shree Maruti Courier Services, etc.

We deliver in over 400 cities, 28000+ pin codes within India and to more than 90 countries.

We deliver our orders within 4-8 business days in India and Remote locations may require longer delivery times and it may take up to 10-12 business days to deliver orders on remote pincodes.

 The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

    In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible.


Usually Dispatch In 2-3 Days*

Estimate Shipping Time: (after dispatch)

For Domestic Delivery (India)

Metro Cities: 3-4 days

Non-Metro Cities: 6-7 days

Tier 3 Locations: 8-12 days

Villages: 12-15 days

  • If you have booked an order for Metro City but the delivery zone comes under the company township or located at exterior part of city your order may get delayed.
  • Incase of any natural disaster/pandemic situations/government restrictions or any other conditions beyond our control, we can not guarantee about any specific date of delivery or estimated dates.

For International Delivery:

On  International Orders Shipping Charges Will Be Extra. Contact Our Customer Support Before Placing Your Order.

We can only provide EDT Once you provide us valid Shipping Address.

We use DHL Express For International Doorstep Delivery. 


Kindly CLICK HERE for return policy.

Don't worry. We've got you covered. Here's what you need to do.

Step 1: Goto login page
Step 2: Enter your e-mail ID
Step 3: Click on the Forgot Password

A password reset link will be sent to your registered email. You can click on the link to create new  password to login to your Account.

For International Shipping we use best in class courier services like DHL Express. Delivery time is divided in two parts DTT+ITT (Domestic transit time + International Transit Time). We first ship your order to Mumbai DHL Head office(DTT 3-4 Days) and they book and they forward your order to your destination. International Transit Time is depends on your country. International shipping charges extra.*

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