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Covid-19 Updates For Customers

Note: Kindly Read Below Points Before Placing Or Confirming Your Order With Us.

• Kindly read header notice carefully before placing your order, else it may lead to order cancellation fees.

• If your zone is marked as Containment Zone or Red Zone after placing your order.*

 1. In that case contact us immediately. If your order is yet to be print/pack/prepare we will initiate full refund to you

 2. If your order is already printed/packed/prepared we will hold your order and dispatch it after resuming services at your location.

 3. If your order is shipped from our facility, our carrier partner will put your order on hold and make sure to deliver it as soon as possible once services are resume.(this may take longer delivery time than expected)

 4. By placing your order with us you are agreed to our T&C and above points.

*Same conditions apply if our facility is came under Containment Zone or Red Zone.


• When will I receive my order, How many days it will take to reach me?

 •Currently Air Services are completely shutdown for non-essential products, all couriers are delivering packages using Surface (By Road) Mode. It will take some more time than usual, also every company is working with reduced staff/delivery boys. All carrier companies are following strict guidelines of Central/State Government. We really appreciate your patience. We all are continuously working to provide you best possible services in this pandemic situation.

 •As of now the estimated time for delivery is 4 to 10days. But it's completely depends on your location. We have to follow guidelines issued by your local authorities also.  We are constantly working to make sure you will be safe at your Home.


• At my location services are resumed, When will I receive my order?

 1. If services are resumed at your location our carrier partner will automatically get updated and deliver your order as soonest as possible.(Currently Air Cargo Is Not Operational, So It Will Take Longer Than Usual)

 2. If your order is hold at our facility kindly inform us through Email Or WhatsApp Us on +91 888 99 99 447


Last Updated On 04-08-2020
We are no longer updating below list.

Updated On 28-05-2020: Delay in Delivery Due To Blue Star Operations in Punjab
We would like to inform you that delivery of shipments will be affected in Punjab due to Blue Star Operations. The Government of Punjab has announced that cross-border entries will be prohibited in below areas till 6th June:
Amritsar, Batala, Beas, Gurdaspur, Fatehgarh Churiyan, RSC/Tarn Taran
We request you to kindly cooperate with us until situations improve.

Updated On 28-05-2020: Important: Restrictions on Non-Essential Shipments in Jharkhand
We are writing to inform you that the Government of Jharkhand has put a restriction on any movement of non-essential goods in Jharkhand until further notice.

Updated On 18-06-2020: 12-Days Complete Lockdown Tamilnadu
Please be informed that Tamilnadu Government has announced to impose a 12-day complete lockdown starting from 19th to 30th June in 4 districts including Chennai due to the spurt in COVID 19 cases.

Carriers are working to obtain the e-passes to serve these locations in this lockdown. Only essential products (Food + Medicine) & services are allowed for now.

Affected Districts: Chennai, Chengalpattu, Kancheepuram, Tiruvallur
Affected Dates: 19th June to 30th June

Updated On 28-06-2020: Complete Lockdown in Tirupati for 15 days starting 29th June 2020.

Due to the rising number of COVID-19 cases, Tirupati MCT has imposed a complete lockdown in the city starting from 29th June till 13th July 2020. Please expect a delay in pickups and deliveries as logistics operations will be impacted during this period.
Affected Dates: 29th June to 13th July 2020

Updated On 09-07-2020: Operations Affected Due to Extension of Lockdown in Some States.
Please be informed that State Governments have imposed a complete lockdown in some states due to the spurt in COVID19 cases. Also, the movement of goods is strictly prohibited for both essential and non-essentials.
Please note that this would affect the operations and would lead to a dip in overall delivery rate. Hence, severe delay beyond usual delivery time is expected.

Affected States: Andhra Pradesh, Assam, Bihar, Karnataka, Kerala, Meghalaya, Tamilnadu, West Bengal.

Updated On 10-07-2020: Due to the rising number of COVID-19 cases, governments of Bihar and West Bengal have imposed a strict lockdown in their respective states.
In Bihar, the capital city Patna was placed under a complete lockdown from 10th July till 16th July 2020.
Similarly, both Kolkata and North 24 Parganas are under strict lockdown for 14 days starting 9th July.

Updated On 14-07-2020: Due to the rising number of COVID-19 cases, governments of Maharashtra and Karnataka have imposed a strict lockdown in the city of Pune & Bangalore respectively.
In Pune, the lockdown has been imposed from 13th to 23rd July.
Similarly urban & rural areas of Bangalore are also under a strict lockdown starting 14th July 8 PM till 22nd July 5 AM.

As per the guidelines issued by the authorities, only the delivery of essential items is allowed and that too outside the containment zones.

Updated On 16-07-2020: Due to the rising number of COVID-19 cases, a few cities of Maharashtra, Rajasthan and Madhya Pradesh are under lockdown. Read below to know more:

Maharashtra:
Satara: Complete lockdown from 17th July to 22nd July
Solapur: Complete lockdown from 17th July to 26th July

Rajasthan:
Alwar: Complete lockdown on every Monday and Tuesday

Madhya Pradesh:
Gwalior: Complete lockdown for the next seven days.
Please expect a delay in deliveries as logistics operations will be impacted during this period. 

Updated On 20-07-2020: Due to the rising number of COVID-19 cases, Lockdown in Thane, Odisha, Sonbhadra, and Durgapur:
In Maharashtra:
Thane: Complete lockdown till July 31.

In Odisha: 
Government of Odisha has decided to enforce a weekend shutdown in 10 districts, that have witnessed a steep rise in coronavirus cases over a month:
Ganjam, Mayurbhanj, Khorda, Balasore, Cuttack, Kendrapada, Jajpur, Jagatsinghpur, Jharsuguda, Gajapati

In Uttar Pradesh:
Sonbhadra: Complete lockdown till 26th July.

In West Bengal:
Durgapur: Complete lockdown after 1pm.
Please expect a delay in pickups and deliveries as logistics operations will be impacted during this period. 

Updated On 21-07-2020: Due to the rising number of COVID-19 cases, Complete Lockdown Implemented In Following Cities:

In Chhattisgarh: Government of Chhattisgarh has decided to enforce a complete lockdown from 22nd July to 6th August.
Raipur, Durg and Bhilai,  This may impacts entire deliveries in Chhattisgarh.

In Haryana:
Rewari: Complete lockdown in the city.
  
In Kanpur: Complete lockdown in the city for the below pincodes and cities from 22nd to 26th July:
208001     208002     208005     208006     208011     208014     208021     208022     208027     208017     208024     208025

Chakeri, Naubasta, Kidwai Nagar, Govind Nagar, Kakadev, Kotwali, Swaroop Nagar, Nawabganj, Chamanganj, Barra

In Salcete: Complete lockdown in the city for the below pincodes from 20th to 24th July:
403711     403726     403801     403802     403803     403804     403806

Updated On 04-08-2020:  Delay in pickup and delivery amid total lockdown in West Bengal
In an effort to control the spread of COVID-19, the government of West Bengal has declared a complete lockdown in the state.
As per the update August 5, August 8, August 20-21, August 27-28 and August 31 will observe complete lockdown.
Please expect a delay in pickups and deliveries as logistics operations will be impacted during this period.



We are continuously trying to provide you better services, We hope you will understand current pandemic situation and cooperate with us.


Be Safe,

TEAM GRABCHOICE